Measures of quality and high performance :
Hodgetts, Richard M.
Measures of quality and high performance : simple tools and lessons learned from America's most successful corporations / Measures of quality & high performance Richard M. Hodgetts. - New York : AMACOM, 1998. - xiii, 224 p. : ill. ; 24 cm.
Includes index.
9780814403778
Total quality management--Case studies.
Organizational effectiveness--Case studies.
HD62.15 / .H63 1998
Measures of quality and high performance : simple tools and lessons learned from America's most successful corporations / Measures of quality & high performance Richard M. Hodgetts. - New York : AMACOM, 1998. - xiii, 224 p. : ill. ; 24 cm.
Includes index.
9780814403778
Total quality management--Case studies.
Organizational effectiveness--Case studies.
HD62.15 / .H63 1998