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Services marketing : people, technology, strategy / Christopher Lovelock, Jochen Wirtz.

By: Contributor(s): Material type: TextTextPublication details: Boston : Prentice Hall, 2011.Edition: 7th edDescription: xxii, 626 p. : ill., map ; 29 cmISBN:
  • 9780136118749
Subject(s): LOC classification:
  • HF5415.13 .L68 2011
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Item type Current library Collection Call number Copy number Status Date due Barcode
Books Books MAIN General AUE Library Collection HF5415.13 .L68 2011 (Browse shelf(Opens below)) 1 Available 10062501
Books Books MAIN General AUE Library Collection HF5415.13 .L68 2011 (Browse shelf(Opens below)) 2 Available 10062751
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HF5415.13 .K68 2016 Marketing management / HF5415.13 .K87 2003 Marketing management / HF5415.13 .L336 2005 Management of marketing / HF5415.13 .L68 2011 Services marketing : HF5415.13 .L68 2011 Services marketing : HF5415.13 .M111 2007 Using technology with classroom instruction that works / HF5415.13 .M111 2007 Using technology with classroom instruction that works /

Includes bibliographical references and indexes.

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