Knowledge Management for Help Desk and Customer Care : How to build an effective Knowledge Base : a roadmap to success / Juliano Statdlober.

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Material type: Text

TextPublication details: [USA : S .n.], 2018.Description: 200 p. : ill. ; 24 cmISBN:

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Holdings
Item type	Current library	Collection	Call number	Copy number	Status	Date due	Barcode
Books	MAIN General	AUE Library Collection	HD30.2 .S73 2018 (Browse shelf(Opens below))	1	Available		14071581

Bibliography : (p. 197-199)

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