Improving service quality in the global economy : achieving high performance in public and private sectors / Michael E. Milakovich.

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Material type: Text

TextPublication details: Boca Raton, FL. : Auerbach Publications, 2006.Edition: 2nd edDescription: xix , 406 p. : ill. ; 25 cmISBN:

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Holdings
Item type	Current library	Collection	Call number	Copy number	Status	Date due	Barcode
Books	MAIN General	AUE Library Collection	HD31 .M55 2006 (Browse shelf(Opens below))	1	Available		14082261

Includes bibliographical references (p. 345-360) and index.

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