Evans, James R.  1950- <br/><br/>
Managing for quality and performance excellence / 
James R. Evans, William M. Lindsay. 
 - 9th ed. 
 - Australia ;  Mason, OH :  South-Western Cengage Learning,  c2014. 
 - 1 v. (various pagings) :  ill. ;  26 cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>9781285094595 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Quality control--Textbooks.<br/>Total quality management--Textbooks.<br/>Quality assurance--Textbooks.
<br/><br/><label>LC Class. No.: </label>TS156  / .E93 2014