TY  - BOOK
AU  - Seglin,Jeffrey L.
AU  - Coleman,Edward
ED  - Amacom.
TI  - The AMA handbook of business letters
SN  - 0814406653
AV  - HF5726 .S42 2002
U1  - 651.7/5 21
PY  - 2002///
CY  - New York
PB  - AMACOM
KW  - Commercial correspondence
KW  - Handbooks, manuals, etc
KW  - Letter writing
N1  - Includes bibliographical references (p. 499-502) and index; ch. 1; Planning the letter --; ch. 2; Components of an effective letter --; ch. 3; Structure : the parts of a letter --; ch. 4; Appearance --; ch. 5; Grammar --; ch. 6; Word processing --; ch. 7; Sales, marketing, and public relations letters --; ch. 8; Customer service letters --; ch. 9; Credit and collection letters --; ch. 10; Letters to vendors and suppliers --; ch. 11; Personnel letters --; ch. 12; Transmittal letters --; ch. 13; Confirmation letters --; ch. 14; Request letters --; ch. 15; Replies --; ch. 16; Permission letters --; ch. 17; Social, personal, and miscellaneous letters
ER  -