Downs, Lisa J.

Negotiation skills training / Lisa J. Downs. - Alexandria, Va. : ASTD Press, c2008. - x, 203 p. : ill. ; 28 cm. - ASTD trainer's workshop series . - ASTD trainer's workshop series. .

Includes bibliographical references (p. 195-196) and index.

Introduction: How to use this book effectively -- Assessing the needs of learners -- Designing interactive training -- Facilitating negotiation skills training -- Evaluating and improving negotiation skills training -- Individual or small-group session -- Half-day session -- Full-day session -- Multiday session -- Content modules -- Assessments and training instruments -- Structured experiences.

9781562865368 (pbk.) 1562865366 (pbk.)

2007941491


Negotiation--Study and teaching.

BF637.N4 / D69 2008

302.3071