TY - BOOK AU - Downs,Lisa J. TI - Negotiation skills training T2 - ASTD trainer's workshop series SN - 9781562865368 (pbk.) AV - BF637.N4 D69 2008 U1 - 302.3071 22 PY - 2008/// CY - Alexandria, Va. PB - ASTD Press KW - Negotiation KW - Study and teaching N1 - Includes bibliographical references (p. 195-196) and index; Introduction: How to use this book effectively -- Assessing the needs of learners -- Designing interactive training -- Facilitating negotiation skills training -- Evaluating and improving negotiation skills training -- Individual or small-group session -- Half-day session -- Full-day session -- Multiday session -- Content modules -- Assessments and training instruments -- Structured experiences ER -