Coombs, W. Timothy. <br/><br/>
Ongoing crisis communication :  planning, managing, and responding / 
W.Timothy Coombs, University of Central Florida. 
 - 2nd ed. 
 - Thousand Oaks, California :  SAGE,  2007. 
 - xiii 239 p. ;  24 cm. 
<br/><br/>Includes bibliographical references (p. 195-214) and index. 
<br/><br/><label>ISBN: </label>9781412949927 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Crisis management.<br/>Communication in management.
<br/><br/><label>LC Class. No.: </label>HD49  / .C664 2007