TY  - BOOK
AU  - Coombs,W.Timothy
TI  - Ongoing crisis communication: planning, managing, and responding 
SN  - 9781412949927
AV  - HD49 .C664 2007
PY  - 2007///
CY  - Thousand Oaks, California
PB  - SAGE
KW  - Crisis management
KW  - Communication in management
N1  - Includes bibliographical references (p. 195-214) and index
ER  -