TY - BOOK AU - Malhotra,Deepak AU - Bazerman,Max H. TI - Negotiation genius: how to overcome obstacles and achieve brilliant results at the bargaining table and beyond SN - 9780553384116 AV - HD58.6 .M35 2008 U1 - 658.4052 22 PY - 2008/// CY - New York, N. Y. PB - Bantam Dell Pub. Group KW - Negotiation in business KW - Negotiation KW - Business N1 - "Harvard Business School."; "Bantam Books."; Introduction: becoming a negotiation genius. The negotiator's toolkit. Claiming value in negotiation; Creating value in negotiation; Investigative negotiation -- The psychology of negotiation. When rationality fails: biases of the mind; When rationality fails: biases of the heart; Negotiating rationally in an irrational world -- Negotiating in the real world. Strategies of influence; Blind spots in negotiation; Confronting lies and deception; Recognizing and resolving ethical dilemmas; Negotiating from a position of weakness; When negotiations get ugly: dealing with irrationality, distrust, anger, threats, and ego; When not to negotiate; The path to genius -- Glossary ER -