Mastering business negotiation : a working guide to making deals and resolving conflict /
Roy J. Lewicki, Alexander Hiam.
- 1st ed.
- San Francisco : Jossey-Bass, a Wiley Imprint, c2006.
- viii, 303 p. : ill. ; 24 cm.
Includes bibliographical references and index.
The negotiation imperative -- The flexibility of the master negotiator -- Getting ready to negotiate -- The art of the master competitor -- Executing a competitive negotiation -- Mastering the art of collaboration -- Mastering the art of compromise -- Mastering accommodation and avoidance strategies -- Three (or more) is a crowd : mastering multiparty negotiations -- Mastering the framing process in negotiation -- Mastering the power and influence process -- Mastering personal negotiations.