TY - BOOK AU - Brodow,Ed TI - Negotiation boot camp: how to resolve conflict, satisfy customers, and make better deals SN - 9780385518499 AV - HD58.6 B75 2006 PY - 2006/// CY - New York PB - Currency Doubleday KW - Negotiation in business N1 - Includes index; Includes bibliographical references and index; Induction : everything I know about negotiation I learned in Brooklyn -- Week one : is there a negotiator in your closet? -- Week two : be nice to your ears -- Week three : strengthen your negotiating position -- Week four : preparing to negotiate -- Week five : traditional strategies : win-lose -- Week six : concessions make the world go round -- Week seven : the three rules for win-win negotiating -- Week eight : twenty tactics to die for -- Week nine : buyers and sellers -- Week ten : workplace negotiations between managers and employees -- Week eleven : negotiating in the flat world -- Week twelve : ten things people don't realize they can negotiate for ER -