Hoyle, David. <br/><br/>
Quality :  management essentials / 
 Management essentials. 
David Hoyle. 
 - 1st ed. 
 - Amsterdam ;  Boston, MA :  Butterworth-Heinemann ,  2007. 
 - ix, 212 p. ;  24 cm. 
<br/><br/>Includes bibliographical references (p. [203]-205) and index. 
<br/><br/><label>ISBN: </label>0750667869 (pbk.) 9780750667869 (pbk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Quality control.<br/>ISO 9000 Series Standards.
<br/><br/><label>LC Class. No.: </label>TS156   / .H693 2007