TY  - BOOK
AU  - Hoyle,David
TI  - Quality: management essentials 
SN  - 0750667869 (pbk.)
AV  - TS156  .H693 2007
PY  - 2007///
CY  - Amsterdam, Boston, MA
PB  - Butterworth-Heinemann
KW  - Quality control
KW  - ISO 9000 Series Standards
N1  - Includes bibliographical references (p. [203]-205) and index
ER  -