Bates, Ian. <br/><br/>
Management of insurance operations / 
Ian Bates and Derek Atkins. 
 - Canterbury [England] :  Institute of Financial Services,  c2003. 
 - xii, 329 p. :  charts ;  24 cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>0852977158 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Insurance companies--Management.
<br/><br/><label>LC Class. No.: </label>HG8075  / .B37 2003