Interpersonal skills, theory and practice : the librarian's guide to becoming a leader /
Brooke E. Sheldon.
- Santa Barbara, Calif. : Libraries Unlimited, c2010.
- xi, 96 p. ; 24 cm.
Includes bibliographical references and index.
Leadership theories and management functions : you can't have one without the other -- Understanding yourself and your leadership potential -- Listening : the most powerful tool, the most neglected skill -- Small group dynamics and teams -- Motivation : can you inspire? -- Conflict : the unavoidable connection -- Creating a positive climate for change -- Your leadership development plan.