TY - BOOK AU - Sheldon,Brooke E. TI - Interpersonal skills, theory and practice: the librarian's guide to becoming a leader SN - 9781591587446 (acid-free paper) AV - Z682.4.A34 S48 2010 U1 - 025.1 22 PY - 2010/// CY - Santa Barbara, Calif. PB - Libraries Unlimited KW - Library administrators KW - Psychology KW - Leadership KW - Interpersonal communication KW - Communication in management KW - Self-evaluation N1 - Includes bibliographical references and index; Leadership theories and management functions : you can't have one without the other -- Understanding yourself and your leadership potential -- Listening : the most powerful tool, the most neglected skill -- Small group dynamics and teams -- Motivation : can you inspire? -- Conflict : the unavoidable connection -- Creating a positive climate for change -- Your leadership development plan ER -