Laws, Eric, 1945-

Managing packaged tourism : relationships, responsibilities and service quality in the inclusive holiday industry / E. Laws. - 1st ed. - London ; Boston : International Thomson Business Press, 1997. - xxiii, 248 p. : ill. ; 25 cm. - Series in tourism and hospitality management. . - Chapman & Hall series in tourism and hospitality management. .

Includes bibliographies and indexes.

0415113474


Package tours.

G155.A1 / L3773 1997