TY  - BOOK
AU  - Laws,Eric
TI  - Managing packaged tourism: relationships, responsibilities and service quality in the inclusive holiday industry 
T2  - Series in tourism and hospitality management
SN  - 0415113474
AV  - G155.A1 L3773 1997
PY  - 1997///
CY  - London, Boston
PB  - International Thomson Business Press
KW  - Package tours
N1  - Includes bibliographies and indexes
ER  -