Marriott, J. Willard, Jr. 1932- The spirit to serve : Marriott's way / J.W. Marriott, Jr., and Kathi Ann Brown - - New York : HarperBusiness, c1997 - xix, 216 p., [16] p. of plates : ill. ; 22 cm ISBN: 9780887309915 Subjects--Corporate Names: Marriott International, Inc Subjects--Topical Terms: Hospitality industry--Management LC Class. No.: TX911.3.M27 / M335 1997