Cheverton, Peter.

Key account management : a complete action kit of tools and techniques for achieving profitable key supplier status / Peter Cheverton. - 3rd ed. - London ; Sterling, VA : Kogan Page, c2004. - xii, 356 p. : ill. ; 25 cm. + 1 CD-ROM (4 3/4 in.)

Includes bibliographical references (p. 350-351) and index.

9780749441692


Selling -- Key accounts.
Marketing -- Key accounts.
Customer services.

HF5438.8.K48 / C47 2004

658.8/04