TY - BOOK AU - Kinicki,Angelo AU - Kreitner,Robert TI - Organizational behavior : : key concepts, skills & best practices SN - 9780071113250 AV - HD58.7 .K56 2003 PY - 2003/// CY - Boston PB - McGraw-Hill / Irwin KW - Organizational behavior N1 - Includes bibliographical references (p. 343-367) and index ER -