Sharp, Alec. <br/><br/>
Workflow modeling :    tools for process improvement and applications development /  
Alec Sharp, Patrick McDermott. 
 - 2nd ed. 
 - Boston :    Artech House,    c2009. 
 - xx, 449 p. :    ill. ;    27 cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>9781596931923 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Reengineering (Management)<br/>Organizational change.<br/>Industrial management.
<br/><br/><label>LC Class. No.: </label>HD58.87   /  .S53 2009