TY  - BOOK
AU  - Sharp,Alec
AU  - McDermott,Patrick
TI  - Workflow modeling : :  tools for process improvement and applications development / 
SN  - 9781596931923
AV  - HD58.87   .S53 2009
PY  - 2009///
CY  - Boston : 
PB  -  Artech House, 
KW  - Reengineering (Management)
KW  - Organizational change
KW  - Industrial management
N1  - Includes bibliographical references and index
ER  -