TY  - BOOK
AU  - Zairi,Mohamed
TI  - The 4Ps of organisational excellence
SN  - 0954587928 (hbk)
AV  - HD62.15 F67 2003
PY  - 2003///
CY  - Bradford
PB  - E-TQM
KW  - Organizational effectiveness
KW  - Industrial management
KW  - Total quality management
N1  - Includes bibliographical references and index
ER  -