TY  - BOOK
AU  - Zairi,Mohamed
TI  - Excellence toolkit: building enabling capability 
SN  - 0954587936 (hbk)
AV  - HF5549.12 E94 2005
PY  - 2005///
CY  - Bradford
PB  - e-TQM College Publishing House
KW  - Leadership
KW  - Executive ability
KW  - Total quality management
N1  - Includes bibliographical references and index
ER  -