TY - BOOK AU - Panagacos,Theodore TI - The Ultimate guide to business process managment: everything you need to know and how to apply it to your orgnization/ SN - 9781477486139 AV - HD62.17 .P36 2012 PY - 2012/// CY - USA PB - theoder Panagacos, KW - Business KW - Data processing KW - Management KW - Congresses KW - Workflow ER -