Plenert, Gerhard Johannes. <br/><br/>
Strategic continuous process improvement :    which quality tools to use, and when to use them /  
Gerhard Plenert. 
 - New York :    McGraw-Hill,    2012. 
 - xxii, 234 p. :    ill. ;    24 cm. 
<br/><br/> Includes index. 
<br/><br/><label>ISBN: </label>9780071767187 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Includes index.<br/>Quality control -- Standards.
<br/><br/><label>LC Class. No.: </label>HD62.15   /  .P567 2012