TY - BOOK AU - Plenert,Gerhard Johannes TI - Strategic continuous process improvement : : which quality tools to use, and when to use them / SN - 9780071767187 AV - HD62.15 .P567 2012 PY - 2012/// CY - New York : PB - McGraw-Hill, KW - Includes index KW - Quality control KW - Standards N1 - Includes index ER -