Laguna, Manuel. <br/><br/>
Business process modeling, simulation, and design /  
Manuel Laguna, Johan Marklund. 
 - Second edition. 
 - Boca Raton :    Taylor & Francis,    [2013] 
 - xiii, 509 pages ;    27 cm 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>9781439885253 (hardback) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Industrial management.<br/>Business planning.
<br/><br/><label>LC Class. No.: </label>HD62.17   /  .L34 2013