TY  - BOOK
AU  - Laguna,Manuel
AU  - Marklund,Johan
TI  - Business process modeling, simulation, and design / 
SN  - 9781439885253 (hardback)
AV  - HD62.17   .L34 2013
PY  - 2013///]
CY  - Boca Raton : 
PB  -  Taylor & Francis, 
KW  - Industrial management
KW  - Business planning
N1  - Includes bibliographical references and index
ER  -