Osborne, Stephen P., 1953- Managing change and innovation in public service organizations / Stephen P. Osborne and Kerry Brown. - London , New York : Routledge, 2005. - x , 262 p. : ill. ; 24 cm. Includes bibliographical references and index ISBN: 9780415328982 Subjects--Topical Terms: Organizational change.Public administration. LC Class. No.: JF1525.O73 / O78 2005