TY - BOOK AU - McMains,Michael J. AU - Mullins,Wayman C. TI - Crisis negotiations : : managing critical incidents and hostage situations in law enforcement and corrections / SN - 9781455776474 AV - HV6598 .M35 2014 PY - 2014/// CY - [Albany, NY] : PB - LexisNexis/Anderson Pub., KW - Hostage negotiations KW - United States KW - Crisis management KW - Law enforcement N1 - Includes bibliographical references and indexes ER -