TY - BOOK AU - Roberto,Michael A. TI - Why great leaders don't take yes for an answer : : managing for conflict and consensus / SN - 9780133095111 (hbk.) AV - HD30.23 .R59 2013 PY - 2013/// CY - Upper Saddle River, New Jersey : PB - FT Press, KW - Decision making KW - Conflict management KW - Leadership N1 - Includes bibliographical references and index ER -