TY - BOOK AU - Runde,Craig E. AU - Flanagan,Tim A. TI - Becoming a conflict competent leader : : how you and your organization can manage conflict effectively / SN - 9781118370421 AV - HD57.7 .R86 2013 PY - 2013/// CY - San Francisco : PB - Jossey-Bass, KW - Leadership KW - Psychological aspects KW - Study and teaching KW - Conflict management N1 - Includes bibliographical references (p. 275-284) and index ER -