Fink, Steven. <br/><br/>
Crisis communications :     the definitive guide to managing the message /   
by Steven Fink. 
 - New York :     McGraw-Hill,     2013. 
 - xx, 314 p. :    ill. ;    24 cm. 
<br/><br/><label>ISBN: </label>9780071799218 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Crisis management.<br/>Public relations  -- Management.
<br/><br/><label>LC Class. No.: </label>HD49  / .F5596 2013