Wilkinson, Michael, 1957-

The secrets of facilitation : the SMART guide to getting results with groups / Michael Wilkinson. - New and Revised, Second edition. - San Francisco : Jossey-Bass, [2012] - xli, 454 pages : illustrations ; 28 cm.

Includes bibliographical references and index.

9781118206133


Group facilitation -- Handbooks, manuals, etc.
Business meetings -- Handbooks, manuals, etc.
BUSINESS & ECONOMICS / Decision-Making & Problem Solving.

HM751 / .W55 2012