The secrets of facilitation : the SMART guide to getting results with groups /
Michael Wilkinson.
- New and Revised, Second edition.
- San Francisco : Jossey-Bass, [2012]
- xli, 454 pages : illustrations ; 28 cm.
Includes bibliographical references and index.
9781118206133
Group facilitation -- Handbooks, manuals, etc. Business meetings -- Handbooks, manuals, etc. BUSINESS & ECONOMICS / Decision-Making & Problem Solving.