Marriott, J. Willard 1932- The spirit to serve : Marriott's way / by J.W. Marriott, Jr. and Kathi Ann Brown. - 1st ed. - New York : HarperBusiness, 1997. - xix, 216 p. : ill. ; 22 cm. Includes index. ISBN: 9780887309915 Subjects--Corporate Names: Marriott International, Inc. Subjects--Topical Terms: Hospitality industry--Management. LC Class. No.: TX911.3.M27 / M37 1997