TY  - BOOK
AU  - Suri,Gunmala
AU  - Sharma,Puja chhabra
TI  - Total quality management
SN  - 9789350043172
AV  - HD62.15 .S87 2015
PY  - 2015///
CY  - New Delhi
PB  - Biztantra
KW  - Total quality management
KW  - Case studies
N1  - Includes bibliographical references and index
ER  -