Becerra-Fernandez, Irma, 1960- Knowledge management : systems and processes / by Irma Becerra-Fernandez and Rajiv Sabherwal. - 2nd ed. - Armonk, New York : M.E. Sharpe, Inc., 2015. - xiii, 368 p. : ill. ; 24 cm. Includes bibliographical references and index. ISBN: 9780765639158 Subjects--Topical Terms: Knowledge management.Information technology. LC Class. No.: HD30.2 / .B43 2015