TY - BOOK AU - Norman,Donald A. TI - The design of everyday things SN - 9780465050659 AV - TS171.4 .N67 2013 PY - 2013/// CY - New York PB - Basic Books KW - Industrial design KW - Psychological aspects KW - Human engineering N1 - Includes bibliographical references (p. 321-330) and index ER -