Focused quality : managing for results / Harvey K. Brelin ... [et al.] ; with a foreword by C. Jackson Grayson, Jr. - Delray Beach, FL : St. Lucie Press, 1995. - xiv, 193 p. : ill. ; 24 cm.

Includes bibliographical references and index.

9780471132882


Total quality management.

HD62.15 / .F63 1995