Hodgetts, Richard M. <br/><br/>
Implementing TQM in small & medium-sized organizations :  a step-by-step guide / 
 Implementing TQM in small and medium-sized organizations 
Richard M. Hodgetts. 
 - New York :  Amacom,  1996. 
 - xv, 216 p. :  ill. ;  24 cm. 
<br/><br/>Includes bibliographical references (p. 205-209) and index. 
<br/><br/><label>ISBN: </label>0814402909 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Small business--Management--Handbooks, manuals, etc.<br/>Total quality management--Handbooks, manuals, etc.
<br/><br/><label>LC Class. No.: </label>HD62.7  / .H63 1996