Hodgetts, Richard M. <br/><br/>
Measures of quality and high performance :  simple tools and lessons learned from America's most successful corporations / 
 Measures of quality & high performance 
Richard M. Hodgetts. 
 - New York :  AMACOM,  1998. 
 - xiii, 224 p. :  ill. ;  24 cm. 
<br/><br/> Includes index. 
<br/><br/><label>ISBN: </label>9780814403778 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management--Case studies.<br/>Organizational effectiveness--Case studies.
<br/><br/><label>LC Class. No.: </label>HD62.15  / .H63 1998