TY  - BOOK
AU  - Miller,William C.
TI  - Quantum quality: quality improvement through innovation, learning & creativity 
SN  - 9780814478516
AV  - HD62.15 .M55 1993
PY  - 1993///
CY  - White Plains, N. Y., New York, N. Y.
PB  - Quality Resources, Distributed by AMACOM Books
KW  - Total quality management
KW  - Quality assurance
N1  - Includes bibliographical references and index
ER  -