TY  - BOOK
AU  - Hagan,Jack
TI  - Management of quality: strategies to improve quality and the bottom line 
SN  - 9781556239243
AV  - HD31 .H34 1994
PY  - 1994///
CY  - Milwaukee, Wis., Burr Ridge, Ill.
PB  - ASQC Quality Press, Business One Irwin
KW  - Industrial management
KW  - Quality control
N1  - Includes bibliographical references (p. 155-158) and index
ER  -