The AMA handbook of business letters / Jeffrey L. Seglin with Edward Coleman.
Material type:
TextPublication details: New York : AMACOM, c2002.Edition: 3rd edDescription: xviii, 519 p. ; 27 cm. + 1 CD-ROM (4 3/4 in.)ISBN: - 0814406653
- Handbook of business letters
- American Management Association handbook of business letters
- 651.7/5 21
- HF5726 .S42 2002
| Item type | Current library | Collection | Call number | Copy number | Status | Date due | Barcode | |
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Books
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MAIN General | AUE Library Collection | HF5726 .S42 2002 (Browse shelf(Opens below)) | 1 | Available | 10024901 |
System requirements for accompanying computer disk: Word 6.0 for Windows 95, either PC or Mac.
Includes bibliographical references (p. 499-502) and index.
ch. 1. Planning the letter -- ch. 2. Components of an effective letter -- ch. 3. Structure : the parts of a letter -- ch. 4. Appearance -- ch. 5. Grammar -- ch. 6. Word processing -- ch. 7. Sales, marketing, and public relations letters -- ch. 8. Customer service letters -- ch. 9. Credit and collection letters -- ch. 10. Letters to vendors and suppliers -- ch. 11. Personnel letters -- ch. 12. Transmittal letters -- ch. 13. Confirmation letters -- ch. 14. Request letters -- ch. 15. Replies -- ch. 16. Permission letters -- ch. 17. Social, personal, and miscellaneous letters.
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