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1.
Managing for quality and performance excellence / James R. Evans, William M. Lindsay. by
Edition: 9th ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Australia ; Mason, OH : South-Western Cengage Learning, c2014
Availability: Items available for loan: MAIN (1)Call number: TS156 .E93 2014.

2.
Performance accountability and combating corruption / edited by Anwar Shah. by Series: Public sector governance and accountability series
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Washington, D.C. : World Bank, c2007
Availability: Items available for loan: MAIN (1)Call number: JF1525 .T67 P43 2007.

3.
Balanced scorecard step-by-step for government and nonprofit agencies / Paul R. Niven. by
Edition: 2nd ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Hoboken, N.J. : J. Wiley & Sons, Inc., c2008
Availability: Items available for loan: MAIN (1)Call number: JF1525 .T67 N58 2008.

4.
Quality management : theory and application / Peter D. Mauch. by
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: Adult;
Publication details: Boca Raton : CRC Press, 2010
Availability: Items available for loan: MAIN (1)Call number: HD62.15 .M38 2010.

5.
Business Ethics and Values with Case Studies by
Edition: 2nd ed.
Material type: Text Text; Literary form: Fiction
Publication details: new Delhi: Taxmann Publications; 2000
Availability: Items available for loan: MAIN (2)Call number: HF5387 V33 2000, ...

6.
Assessing business excellence : a guide to business excellence and self-assessment / L.J. Porter and S.J. Tanner, and the European Centre for Business Excellence. by
Edition: 2nd ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Amsterdam [Netherlands] ; Boston, Mass. : Elsevier Butterworth-Heinemann, 2004
Availability: Items available for loan: MAIN (1)Call number: HF5001 .P844 2004.

7.
Implementing Six Sigma and Lean : a practical guide to tools and techniques / Ron Basu. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Amsterdam ; London : Elsevier Butterworth-Heinemann, c2009
Availability: Items available for loan: MAIN (1)Call number: TS156 .B433 2009.

8.
Six Sigma on a budget : achieving more with less using the principles of Six Sigma / Warren Brussee. by
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: Adult;
Publication details: New York : McGraw-Hill, 2010
Availability: Items available for loan: MAIN (1)Call number: HD62.15 .B78 2010.

9.
Quality and performance excellence : management, organization, and strategy / James R. Evans. by
Edition: 6th ed.
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: Adult;
Publication details: Mason, OH : South-Western Cengage Learning, 2011
Availability: Items available for loan: MAIN (2)Call number: HD62.15 .E93 2011, ...

10.
Performance excellence : a practical Handbook/ edited by Mohamed Zairi. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Bradford : e-TQM College Publishing House, 2003
Availability: Items available for loan: MAIN (2)Call number: HD62.15 .P26 2003, ...

11.
The 4Ps of organisational excellence / edited by Mohamed Zairi. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Bradford : E-TQM, 2003. (2009 printing)
Availability: Items available for loan: MAIN (2)Call number: HD62.15 F67 2003, ...

12.
Excellence toolkit : building enabling capability / edited by Mohamed Zairi. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Bradford : e-TQM College Publishing House, 2005
Availability: Items available for loan: MAIN (2)Call number: HF5549.12 E94 2005, ...

13.
Excellence toolkit : delivering sustainable performance / edited by Mohamed Zairi. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Bradford: e-TQM College Publishing House, 2005
Availability: Items available for loan: MAIN (1)Call number: HF5549.5.P37 E93 2005.

14.
Quality and performance excellence : management, organization, and strategy / James R. Evans. by
Edition: 5th ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Mason, OH : Thomson Business and Economics, c2008
Availability: Items available for loan: MAIN (1)Call number: HD62.15 .D4 2008.

15.
Assessing business excellence : a guide to self-assessment / L.J. Porter and S.J. Tanner. by
Edition: 2nd ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Oxford ; Boston : Butterworth-Heinemann, 2004
Availability: Items available for loan: MAIN (1)Call number: HD62.15 .P67 2004.

16.
Total quality management and operational excellence : text with cases / John S. Oakland. by
Edition: Fourth Edition.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : Routledge, 2014
Availability: Items available for loan: MAIN (3)Call number: HD62.15 .O173 2014, ...

17.
Total quality management / Gunmala Suri, Puja chhabra Sharma. by
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: Adult;
Publication details: New Delhi : Biztantra, 2015
Availability: Items available for loan: MAIN (2)Call number: HD62.15 .S87 2015, ...

18.
Total quality management / Dale H. Besterfield... [et al.] by
Edition: 4th ed.
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: Adult;
Publication details: New Delhi : Pearson, 2016
Availability: Items available for loan: MAIN (1)Call number: HD62.15 .T68 2016.

19.
The management and control of quality / James R. Evans, William M. Lindsay. by
Edition: 8th ed.
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: Adult;
Publication details: Mason, Ohio : South-Western Cengage Learning, 2011
Availability: Items available for loan: MAIN (1)Call number: TS156 .E93 2011.

20.
Managing for quality and performance excellence / James R. Evans, William M. Lindsay. by
Edition: 10th ed.
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: Adult;
Publication details: Boston, MA. : Cengage Learning, 2017
Availability: Items available for loan: MAIN (2)Call number: TS156 .E93 2017, ...

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