000 00554nam a2200205 4500
001 a233
003 SIRSI
008 150203n2014 000 0 eng u
020 _a9781292042916
035 _a(Sirsi) a10229
050 _aTX911.3
_b K36 2014
100 1 _aKandampully, Jay.
245 1 0 _aServices Management/
_c Jay Kandampully.
260 _aEssex, England :
_b Pearson,
_c 2014
300 _a379p.
500 _aincludes references and index
650 0 _aService industries
650 0 _aHospitality industry > Management.
650 _a
999 _c12765
_d12765